EarlySail Launches Unified Communications Practice for Asia-Pac
EarlySail is now able to offer our customers and ISV partners services to enable adoption of Unified Communications in their companies and products.
Gartner defines Unified Communications thus:
Unified communications (UC) offer the ability to significantly improve how individuals, groups and companies interact and perform. UC enables multiple communication channels to be coordinated. Key technologies include Internet Protocol (IP)-PBX, voice over IP (VoIP), presence, e-mail, audio and Web conferencing, videoconferencing, voice mail, unified messaging and instant messaging (IM).
Another key capability of UC is that it offers a method to integrate communication functions directly with business applications; Gartner calls this capability “communications-enabled business processes.”
The largest single value of UC is its ability to reduce “human latency” in business processes. Although communication methods (such as voice or IM) can be used individually and separately, organizations should examine how bringing these methods together can increase synergies and efficiencies.
Please contact EarlySail for deployment of Unified Communication products in your enterprise, and acceleration of your business processes that require human response.
EarlySail develops Instant Messaging applications for Microsoft Live Communication Server
Earlysail is maintaining and enhancing an application for one of our customers for the Microsoft Live Communication Server using the RTC Client API and .NET framework.
The resulting application is used in enterprise help desks and call centers
Ask us how we can develop SIP and LCS based solutions for your company